Handmade products
PurelyJid products are handmade. Natural variations in colour, placement, texture, bubbles or finish may occur and are part of the individual character of resin art.
Custom orders
Custom work begins after the design, expected timeline and payment terms are confirmed. Changes requested after production begins may not be possible or may involve additional cost.
Images and colours
Product photographs are representative. Screen settings and the handcrafted process may cause minor differences between images and the delivered item.
Order concerns
Contact us promptly on WhatsApp for order-related concerns. Resolution depends on the product type, evidence provided and the agreed customisation.